Please follow these steps to join "Your DNA family"
1) Start at our landing page: Landing page
Please note that you have to use a laptop, notebook or desktop computer for the process of opening an account with us as you will be asked to download an app for your operating system (OS) at the end of the sign-up process (for Windows, macOS or Linux)
-> Can I use my mobile or tablet with the "Your DNA family" app?
2) Click either on the orange "Sign Up" button or the big "Download our app in 3 easy steps" button:
3) Register your account - part 1:
Be sure to click on the green colored links to our Terms & Conditions, the Privacy and Cookie Policy.
Note that we have a minimum age requirement of 18 years and older!
4) Register your account - part 1 - click the checkbox:
You need to agree to all these legal documents by clicking the checkbox. The orange "Agree and Continue" button is only enabled once you clicked the checkbox.
5) Register your account - part 2
Now you need to give us your full name and your email address. We don’t require a password and will instead send you a token to your registered email address every single time you log into the app, to increase your security.
Again, the orange "Agree and download app" button will only be enabled if you fill out every field correctly:
Should you have used the same email before to register with us, you will get the "Email already exists" error:
6 - save the app on your computer
This is a screenshot for macOS and using the Chrome browser, so it might look slightly different on your computer. Also not that Windows files will have the ending ".exe" - click on save and remember where on your computer you save it.
We automatically identify which OS you're using and only offer you the app for download for that specific OS
7 - install our app
This is using the Chrome browser and you can doubleclick the downloaded file once it's 100% downloaded.
For more specific instructions on how to install the app (especially if you're using Microsoft Windows) please read-on in these articles:
-> How to install the "Your DNA family" app on Windows
-> How to install the "Your DNA family" app on macOS
-> How to install the "Your DNA family" app on Linux
-> How to install the "Your DNA family" app when you have an Antivirus program
-> I want to install the app on a new computer, where can I find it?
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